Privacy Policy

Privacy Settings

At Lucas TVS Ltd, a leading manufacturer of motor vehicle parts, we are deeply committed to respecting and protecting your privacy. This page allows you to manage your privacy settings and control how we collect, use, and share your personal information.

Personal Data Collection

We collect a range of personal data to enhance your experience with our services:

• Contact Information: This includes your name, email address, phone number, and physical address. We collect this information when you interact with our website, make inquiries, or place orders.
• Browsing and Search History: We track your interactions with our website, including the pages you visit and the searches you perform, to improve our services and provide you with a more personalised experience.
• Cookie Data: We use cookies to collect data about your preferences and online behaviour. Cookies help us remember your preferences and understand how you use our site, enabling us to enhance your user experience.

Cookie Settings

You have control over the types of cookies that are stored on your device:

• Strictly Necessary Cookies: These cookies are essential for the website to function correctly. They enable core functionalities such as security, network management, and accessibility. These cookies cannot be disabled as they are vital for the operation of the site.
• Performance Cookies: These cookies collect information about how you use our website, such as which pages you visit and if you encounter any errors. The data is aggregated and anonymized, helping us improve the performance of our site. You have the option to disable these cookies.
•  Targeting Cookies: These cookies are used to deliver ads more relevant to you and your interests. They also help limit the number of times you see an ad and measure the effectiveness of advertising campaigns. You can choose to disable these cookies if you prefer.

Data Sharing Settings

We may share your personal data with specific third parties to enhance our services:

• Share Data with Third-Party Partners: We share your data with selected third-party partners for marketing and analytics purposes. These partners help us better understand our customer base and improve our marketing strategies.
• Share Data with Lucas TVS Affiliates: Your data may be shared with our affiliated companies to improve our products and services. This enables us to offer you a more cohesive and tailored experience across our affiliated entities.
• Share Data with Authorised Dealers: To fulfil orders and provide customer support, we may share your data with authorised dealers. These dealers assist in delivering products and handling any post-purchase inquiries you may have.

Communication Settings

You have the option to manage how we communicate with you:

• Receive Marketing Emails: We periodically send out marketing emails that include news, offers, and updates about our products and services. You can choose to unsubscribe from these emails at any time.
• Receive Promotional Messages: In addition to emails, we may send promotional messages via SMS or other channels. These messages also include news, offers, and updates. You can opt out of receiving these messages if you prefer.

Data Protection Settings

We take data protection seriously and employ several measures to safeguard your information:

• Data Encryption: We use advanced encryption technologies to protect your personal data from unauthorised access. This ensures that your data is kept safe and secure during transmission and storage.
• Data Retention: We retain your data for a period of 5 years. This allows us to provide you with better services and fulfil any legal obligations. After this period, your data will be securely deleted or anonymized.

Your Rights

We respect your rights regarding your personal data. You have the following options:

• Access Your Data: You can request access to the personal data we hold about you at any time.
• Rectify Your Data: If you believe any of your personal data is incorrect or incomplete, you can request corrections.
• Delete Your Data: You can request the deletion of your personal data from our systems. We will comply with your request unless we are required to retain the data for legal or operational reasons.
• Object to Data Processing: You have the right to object to how we process your data, particularly if it involves direct marketing or profiling activities.

Additional Settings

We offer additional privacy-related settings to enhance your control:

• Do Not Track (DNT): We respect and honour DNT signals from your web browser, ensuring that your online activities are not tracked when you have enabled this feature.
• Google Analytics: We use Google Analytics to gain insights into how users interact with our website. This helps us improve our website’s functionality and user experience. You can opt-out of Google Analytics tracking by adjusting your browser settings or using Google’s opt-out tools.

By adjusting your privacy settings on this page, you are exercising your rights and taking control of your personal information. At Lucas TVS, your privacy is a priority, and we are committed to ensuring that your data is handled with the utmost care and transparency.

Contact Us

If you have any questions or concerns about our privacy settings, please contact us at:

Toll Free Number : 1800-425-8979
E mail : oe@lucastvs.co.in

Last Updated

This privacy settings page was last updated on 31-03-2026. We may update it from time to time, so please check back regularly.