DEMING AWARD FOR LUCAS-TVS

Chennai, 9 October 2004: Lucas-TVS, a TVS group company, has bagged the prestigious Deming Application Award for the year 2004. This was announced by the Deming Prize Committee of Japanese Union of Scientists and Engineers (JUSE).

Lucas-TVS, with manufacturing facilities at Padi (Chennai), Pondicherry and Rewari (Haryana), is the first and the only Auto Electrical Company from India to receive this coveted award. The award ceremony will be held on 9th November 2004 at Tokyo, Japan.

Lucas-TVS launched the Japanese Total Quality Management (TQM) movement during 1998. TQM is a vehicle to continuously improve all the Management Processes with Customer Focus in terms of Quality, Cost, Delivery and Service and the process motivates teamwork among all employees, promotes total employee involvement in achieving the company’s objectives.

Lucas-TVS is the largest manufacturer of Auto Electricals in India catering to all segments of Auto Industry, which includes Cars, Utility Vehicles, Commercial Vehicles, Tractors and Two wheelers. The core competence of the company is its capability to design and develop products to the new variants and vehicles with its in house R&D facilities.

The company is a pioneer in launching various manufacturing systems to respond to the customer requirements and brought in many change programmes and other contemporary practices. Its focus on customer, continuous improvement and employee involvement has always been commendable. Lucas-TVS is a TS 16949 and ISO 14001 certified company.

The Deming Certification process is rather stringent and involves audits in two stages by an independent team from Japan. The initial process begins with the company submitting that it be considered for the award. The company’s various TQM processes were subjected to diagnostic audit during December 2003. The final audit was held on 19th and 20th August 2004 by JUSE, which is an apex organisation for awarding Deming Application Prize and it was confirmed on 6th October 2004 that Lucas-TVS has won the Deming Application Prize for the year 2004.